Built by Tyler

CommandBar is not an analytics company, but today we're doing our best impression: announcing our completely overhauled analytics system.

Every single dashboard is new. In addition to being new, they are also much better:

1. More actionable summary statistics

2. Real-time (less than 1 minute of latency from your users' browser to yours)

3. Non-annoying graphs to measure non-annoying assistance

Spotlight

See what your users are searching for and understand points of confusion so you can tweak and improve the Actions used in Spotlight. 

HelpHub (and of course, Copilot)

Check out how your help content is doing. Are users reading the articles? Are they opening up resource links? Are there any popular searches you don't yet have content for?

Announcement (and all other nudges) 

Are users seeing your nudges? How are they engaging with them?

Believe it or not, between launching ShipLog (where you're reading this right now) and putting together our first-ever session of CommandTalks, we managed to ship some pretty cool stuff you should know about.  

🚢 The ShipLog has sailed

Last week was all about ShipLog, the new tool we launched to help you write beautiful changelogs quickly. If your 2024 resolution was to revive that changelog you haven't touched since 2014, this is your chance. 

🙂 Don't sleep on Spotlight 

Thanks to Thomas, you can now use Spotlight inside CommandBar to quickly jump to any Nudge (product tours, surveys, etc) or piece of content (answers, files, etc).

🎯 More targeting?

We just can't stop. 

Paul is pretty serious about our quest to obliterate annoying nudges. We know how showing everything, to everyone, all at once, no longer works. So we want to let you be as specific and intentional as possible when showing a nudge to a user. 

This means that you can now use user properties (not just metadata) to target CommandBar experiences. If you're familiar with analytics tools, you'll probably know what these are. If not, you can think of them as attributes unique to each user. Things like roles, activity, preferences, or any specific information you know about your users. By using these, you make CommandBar experiences more relevant and less intrusive. 

We're excited to announce ShipLog 🚀

A beautiful changelog that celebrates the makers behind the features you ship, is effortless to update, and of course is optimized for SEO and social. We've reimagined what a changelog could be – simple, fun, and human.

Things you're going to love:

• A lightweight editing experience
• Markdown and rich media support
• Schedule entries in advance
• SEO and social optimized
• Spotlight the builders behind each release

And of course it's free to try today:

shiplog.commandbar.com 🚀