Built by Nicola

Howdy folks!

It's here. It's finally here. Get your partner in front of the screen and tell your kids The Lego Movie's over because you need the big screen. Yes, the CommandBar changelog is here.

💬Copilot Analytics

Your users are talking. Now you're listening: Copilot now has analytics:

Copilot has been around for a while, but we've now added the guac to the burrito by giving you the insights you need.

Now you can discover:

• Replay all Copilot chats: See what users are asking for (and how) to discover user intent and surface what's unclear in your interface.
• End user feedback (👍/ 👎 ) on all conversations: Find out where AI answers need work and optimize your docs.
• All chats where AI used a fallback: When the AI couldn't generate an answer, you'll find out here to spot gaps in your documentation or find other errors.

Plus some quantitative data like opens, users and the success rate.

Sound good? Head to Copilot analytics and mine it for insights. Then look super smart in your next meeting. If anyone asks where those insights come from, a classic is "They were revealed to me in a dream."

Okay, career advice over.

📍The Detail Dungeon

As product nerds, we love the small details. Figured you might, too. So here are 3 cool things we shipped:

• Back by popular demand: Thomas re-shipped the "unsaved changes" modal, which we had shipped and then unshipped.

• Gus added an option to make Copilot answers "training only," meaning it won't use them verbatim, but let AI use its own words.

• Thomas added a nice banner to make product tours more non-annoying by recommending a start page.

• Gus enabled PDF upload for Copilot so you can turn any PDF into training content.

That's it for this edition of the changelog. As always: Keep is user-friendly.

Hey there,

As tempting as announcing dark mode on Eclipse Day would've been, today's product update is more exciting (and honestly, a lot more useful). Some of you might've already seen it and thought "dang, is AGI here already and has CommandBar achieved it?"

If you haven't, here's what I'm talking about.

Copilot's Personalities lets you customize how your Copilot answers questions and helps guide users. We know different companies have different styles and tones of addressing their audience, so we built Personalities to help customize your Sim — ahem, Copilot — to feel like it's part of your brand.

You can choose from templates like Professional, Friendly, and Warm, or create your own mix with Adjectives. I would like one Belligerent, Quarrelsome, Zealous Copilot, please. 😤

You can also choose how talkative you want it to be by setting the length of the answer (short/long and thorough/conversational) and the response format (bullet points, paragraphs, etc). The previously known Prompt Modifier has also moved here and you can find it under "Custom instructions" (this is where you can ask Copilot to reply in different languages or append "Sir" at the end of its answers).

Play around with it and show us your most unhinged customizations.

CommandBar is not an analytics company, but today we're doing our best impression: announcing our completely overhauled analytics system.

Every single dashboard is new. In addition to being new, they are also much better:

1. More actionable summary statistics

2. Real-time (less than 1 minute of latency from your users' browser to yours)

3. Non-annoying graphs to measure non-annoying assistance

Spotlight

See what your users are searching for and understand points of confusion so you can tweak and improve the Actions used in Spotlight. 

HelpHub (and of course, Copilot)

Check out how your help content is doing. Are users reading the articles? Are they opening up resource links? Are there any popular searches you don't yet have content for?

Announcement (and all other nudges) 

Are users seeing your nudges? How are they engaging with them?

Two main changes coming to your nearest CommandBar this week. Let's get into it.

Spotlight + Copilot = 👯

We like to think CommandBar experiences are friends. And what do great friends do? They help each other. Thomas and Nicola brought Copilot and Spotlight closer together. Your users can now access the AI assistant whenever they use Spotlight to search something.

Bulk select for Videos

Maggie has added a nifty new option to your Content tab so you can bulk select Videos you've imported and apply changes to all of them at once.